Lansweeper Cloud

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Products / Lansweeper Cloud

Lansweeper is a platform for efficient and comprehensive IT asset discovery. With detailed precision, it discovers all of your organisational infrastructure, providing a centralised solution for tracking, managing, and optimising IT resources.

Combining Lansweeper Cloud with CI Synchronizer provides an incredible tool-set to discover your organisation's IT assets and then automatically synchronise them into your CMDB to underpin your organisation's IT operations.

The integration with Lansweeper Cloud requires limited configuration to connect with your cloud-based Lansweeper environment. All that is needed is an API token to access your Lansweeper Cloud site and you are up and running.

Supports multiple Lansweeper Cloud sites.
Supports delta synchronisations by maintaining checksums of the last successfully synchronised version of every record.

Software Inventory

For Software Inventory CI Synchronizer retrieves information on installed software and automatically generates the corresponding software package and software instance records in your CMDB to maintain an up-to-date software inventory.

Advanced Record Types

CI Synchronizer can synchronise Digital Certificates, Windows Services and Windows Hotfixes/Patches.

Customised rules, defined by the customer, are used to filter high value Digital Certificates and Windows Services (to remove “noise” and only sync important records).

CI Synchronizer interprets dependencies between asset and digital certificates and sets CI-to-CI Relationships in ServiceNow.

Duplicate Handling

Automatically filters out any duplicate/scanning error records from the synchronisation to prevent duplicates in your CMDB.

Extensive Asset Mapping

Extracts and synchronises 37 classes of base assets from your Lansweeper instance.

Related Assets

Generates comprehensive asset configuration details and generates the corresponding related lists within your CMDB, ensuring an accurate representation in your configuration items.

Dynamically Generates CI-to-CI Relationships

Detects 105 discrete dependency types between your Lansweeper resources and generates the corresponding relationships in your CMDB.

Relationships

Roadmap Connectors

Meraki

SentinelOne

Tanium

Frequently Asked Questions

CI Synchronizer Professional Edition provides a streamlined, out-of-the-box solution for businesses looking for efficient, hassle-free CMDB synchronisation without the need for extensive customisation.

CI Synchronizer Enterprise Edition offers advanced customisation and high-volume data handling capabilities, perfect for organisations with complex synchronisation needs and custom configuration requirements.

Compare CI Synchronizer editions

Many! Check out each source connector page for details of the supported assets and other records.

Yes. CI Synchronizer can detect which source records have changed since the previous synchronisation job and only sync the newly changed source data.

Throughput is affected by factors outside of the control of CI Synchronizer, however we see a typical throughput of between 200,000 and 400,000 records per hour (and even higher rates are possible).

Yes. CI Synchronizer has a highly customisable rules engine. Amendment of some Standard (simple) default Data Sync Rules can be performed via the CI Sync Web User Interface and supported with Knowledge Base articles. Amendment of Advanced Data Sync Rules or creation of Custom Data Sync Rules requires an “Extended Implementation and Ongoing Support Plan” available at an additional cost to your CI Sync Subscription Plan.

Visit the Support page for details on amending the Default CI Sync Data Sync Rules relative to the support plan (including no plan) offered by Syncfish.

Yes. Please fill and submit the Book a Demo form to set up a time to meet with one of the Syncfish team.

No. Each customer is provisioned with a dedicated CI Synchronizer instance.

Ultimately the customer decides, however Syncfish recommends hosting each customer instance physically close to the location of their ServiceNow instance (for best performance). It can be hosted in most/all Azure Regions globally (it is still hosted/managed/maintained by Syncfish, but the customer decides which geography it is physically located in).

No. The source asset data (read from the relevant source system by one of the CI Synchronizer connectors) is transited through your dedicated CI Synchronizer instance then deleted after it’s been processed into ServiceNow.