Skip to content

Cookie Settings

This site uses cookies that need consent.

Documentation

High Level Overview of Customer Implementation Topics for CI Synchronizer

This document provides a high level overview (in one or two pages) of what is involved in setting up CI Synchronizer within their environment.  This document is a useful pre-read to the very detailed “Comprehensive Customer Setup Instructions.pdf”

Applicable Source Connector/s

Applicable Destination Connector/s

Last Updated

Lansweeper

ServiceNow

5th April 2024

Download (PDF ~750Kb)

Comprehensive Customer Setup Instructions for CI Synchronizer

Provides the highly detailed step-by-step instructions customers perform to setup CI Synchronizer within their own environment. The setup steps cover ServiceNow setup topics, Azure AD setup topics (for authentication controls) and the CI Synchronizer Multi-Source Agent setup.

Applicable Source Connector/s

Applicable Destination Connector/s

Last Updated

Lansweeper, Intune, Azure, SCCM

ServiceNow

27th March 2024

Download (PDF ~11.3Mb)

Default Configuration Overview of CI Synchronizer specifically for Lansweeper to ServiceNow

This document explains various default configurations and behaviours of the CI Synchronizer solution (i.e. the mapping, transformation and correlation rules implemented via a default instance of CI Sync).

Applicable Source Connector/s

Applicable Destination Connector/s

Last Updated

Lansweeper

ServiceNow

19th March 2024

Download (PDF ~1.7Mb)

Overview of Source and Destination Fine Grain Permission Option for Personal Data and CI Synchronizer

This document explains the default configuration of CI Synchronizer and how it does not (by default) transit or persist and Personal Data.  It goes on to explain the type of personal data that might be processed by CI Synchronizer if a given customer requests mapping of a user correlation attribute between the source system and the Assigned_To (or similar) attribute in ServiceNow.

Finally, the document helps customers to assess the default access of CI Synchronizer within source and destination systems (at a table/column level) and explains options for customers to implement fine-grained controls if they decide this is needed.

Applicable Source Connector/s

Applicable Destination Connector/s

Last Updated

Lansweeper (Primarily)

Applicable to other sources also

ServiceNow

19th March 2024

Download (PDF ~1.2Mb)

    Find out more

    Talk with us to find discover CI Synchronizer, the available connectors and the services we offer to help you achieve CMDB excellence.

    Book a Demo

    Schedule a demo. See up close how CI Synchronizer works and how quickly you can start syncronising your IT Asset data into your CMDB.

    Request a Trial

    Syncfish offers customers the chance to trial CI Synchronizer. Contact Sales or book a demo to find out how to get setup with a trial.